General terms and conditions

Your contract is settled with rainbow design GmbH (Ltd. co.). The company is represented by the director Uwe Reichert. The company can be reached at:
- postal address: Flugplatzstr. 3, D-16833 Fehrbellin
- Tel.: +49 (0) 33932-72461
- Fax: +49 (0) 033932-72463
- E- Mail:

  1. Applicability
    All rainbow design deliveries and services take place exclusively based on the principles of the following general terms and conditions. Deviations of any kind are only excepted in the event that rainbow design gives written consent.
  2. Conclusion of contract
    All products offered by rainbow design are subject to confirmation and availability. To close a contract, our written confirmation is necessary. This is achieved through the actual delivery of the product or service and/or issuance of the invoice.
    Information and promises given verbally, brochures and advertisement claims of all descriptions, especially product descriptions, illustrations, diagrams, samples, statements concerning quality, workmanship, composition, service, use and suitability, as well as the dimensions and weight of the contract goods are non-binding, unless explicitly otherwise specified. They do not constitute grounds for warranty or guarantee claims of any sort, as small deviations from product descriptions are considered allowed, provided that they are not unreasonable to the contract partner.
  3. Terms of delivery, delivery times, partial deliveries
    Quoted delivery times are approximate times. Compensation due to delayed delivery or non-delivery is categorically excluded. rainbow design reserves the right to make partial deliveries.
    Goods are shipped with the Deutschen Post AG, (German Postal Service), or with a shipping agent of our choice. Shipping costs are dependant on weight and distance. They are billed to the customer who is notified at the time of ordering, or on conclusion of the contract. Express shipping is possibly available against an additional charge.
    In case of damages or loss of the shipped goods up until acceptance of delivery, rainbow design will afford an equivalent replacement. rainbow design reserves the right to appropriately ensure high valued parcels, (usually from 500 € upwards) and to pass the costs on to the customer. The customer must specifically state in writing if he does not want transport insurance. In such cases, the risk of damages or loss of goods is transferred to the customer.
  4. Conditional sale
    The goods remain the property of rainbow design GmbH (Ltd.) until they have been paid for in full.
  5. Prices and conditions of payment
    The prices quoted in our price list apply at the time of ordering. All prices are quoted without of value added tax. Customers in Germany and within the EU will be billed the German value added tax unless a VAT No. is submitted. Shipments outside of the EU are priced net.
    Offers or quotes are non-binding. The agreed upon prices arise from the confirmation of order given by rainbow design. The prices in the confirmation of order do not include costs and additional shipping charges, such as postal charges, freight, C.O.D. charges and insurance. These costs will be invoiced separately.
    Invoices from rainbow design are to be paid without any deductions. Where partial deliveries are made, only the proportionate purchase price must be paid. rainbow design will charge the contract partner 6.5% interest on late payments.
    Conditions of payment:
    - private customers inside Germany, C.O.D.
    - private customers outside Germany, bank transfer in advance or Master / Visa card
    - rainbow design dealers (national & international), per invoice; payable within 20 days from receipt.
    rainbow design reserves the right to stipulate, or exclude a particular form of payment.
  6. Subject to availability
    rainbow design reserves the right to withdraw from a contract if it ascertains that the goods or services ordered by the customer are no longer available.
    Payments already received will be reimbursed promptly after withdrawal from the contract.
  7. Warranty / Guarantee
    Goods having obvious defects must be claimed for immediately upon receipt. In these cases, rainbow design can choose to repair the defective article; otherwise, the legal terms of warranty apply.
  8. Liability
    rainbow design does not accept liability for indirect losses/damages, such as collateral damages, loss of profit, including reimbursement of such losses not caused to the contract goods themselves, but to other equipment, property or persons arising from their use, their impracticality, or similar.
  9. Export
    When the contract goods are exported, the contract partner is obliged to observe the German foreign trade legislation.
  10. Protection of privacy
    When using the personal data gathered business connections with it’s contract partners, rainbow design will observe the Data Protection Act. rainbow design reserves the right to use the attained e-mail addresses for distributing rainbow design newsletters/promotions.
    If the customer does not wish his data to be used for internal purposes, he has the right to remove himself from the mailing list at any time, by sending an appropriate e-mail to
  11. Place of jurisdiction
    For the terms and conditions of business and the legal relations between contracting parties, German legislation applies. The place of jurisdiction for all litigation between the customer and rainbow design is the registered office of rainbow design Ltd..